Custom-built · from $79 a month

Every call answered. Every enquiry captured.

Ushercall is a phone receptionist built around your business — it knows your services, your people and your hours, routes callers to the right person, and captures the ones nobody could get to. Bespoke to you, at a price that usually buys software you have to configure yourself.

Book a two-week trialSee pricing

Built for your business, answering in days — not a platform you have to configure, and not a menu your customers have to sit through.

Incoming callMain line · +1 647 555 0182
00:38
Ushercall answering

Hi — I need a quote for a pallet going to Dubai.

Of course. Can I take your name?

Sarah Whitfield.

Thanks Sarah. Is 647-555-0182 the best number for you?

That's the one.

Perfect — putting you through to the quotes desk now.

Capturedsent
NameSarah Whitfield
Number647-555-0182
EnquiryQuote — pallet to Dubai
Routed toQuotes desk
Call logwritten automatically
09:47Sarah WhitfieldQuote — pallet to DubaiQuotes
02:14Michael AdeyemiTracking — ref 88431Message taken
21:36Priya RamanCustoms paperworkOperations
New enquiryExisting jobAfter hoursUshercall answersSalesput throughServiceput throughAccountsput throughMessagetexted + emailedNew enquiryExisting jobAfter hoursUshercall answersSalesput throughServiceput throughAccountsput throughMessagetexted + emailed
24/7coverage, no rota
60 secondscall to your inbox
100%recorded and searchable
2 weeksfree on your own line
The cost of a ringing phone

Most enquiries never call back

A caller who reaches voicemail rarely leaves one, and rarely rings again — they ring the next company on the list. Ushercall answers on the first ring, at any hour, and turns the call into something your team can act on.

Answered on the first ring, every timeNo queue, no menu, no voicemail. The caller states their business and is either put through or properly captured — while they are still interested.
What it does

Three things, done properly

Answers every call, at any hour

Nights, weekends, lunchtime, and the third caller while you are already on two lines. Your line is genuinely answered, so it never tells a customer you are closed.

Routes to the right person

By department or by name — and texts and emails them who is calling and why before their phone rings, so they pick up already knowing.

Captures what you need to act

Name, number, and the actual request, in your inbox and on your phone within seconds. Nothing depends on anyone remembering to write it down.

Everything it does on a call →

Clients

Answering live, in production, today

We are early and we say so plainly. One line is in full production and two more are configured and in test. The sectors below are the ones the system is built for.

Live in production

An international freight forwarder

Customs brokerage & forwarding · Greater Toronto Area

Ushercall answers their main line around the clock — quote enquiries, shipment tracking, customs questions, complaints, and the calls that arrive long after the office has emptied. Callers reach the right person during the day and are captured properly at night, with every call recorded and searchable. Reference available on request.

24/7main line coverage
Every callrecorded & transcribed
Secondsfrom call to inbox
Zeromissed after-hours calls
LegalFirms, chambers, paralegal and conveyancing practices
Freight & logisticsForwarders, customs brokers, couriers, 3PL
AutomotiveDealerships, service departments, parts desks
Real estate & propertyAgencies, lettings, property management
ClinicsDental, medical, veterinary and allied health
Insurance & constructionBrokerages, adjusters, contractors, trades
Built per industry

It speaks your trade, not generic software

A freight forwarder talks about shipments, customs and chargeable weight. A clinic talks about patients and appointments. A workshop talks about booked-in jobs. Each line is configured with its own vocabulary, departments and rules — which is why callers rarely notice they are talking to software.

A warehouse supervisor taking a call beside racking
Freight & logisticsQuote requests, tracking, customs questions, and the calls that arrive after hours.
A law firm receptionist taking a call at the front desk
LegalNew matter enquiries, client calls, and a reception desk that cannot go unanswered.
A mechanic taking a call beside a car on a lift
AutomotiveService bookings, parts questions, and a phone nobody can reach with their hands full.
A veterinary receptionist on the phone at the clinic desk
ClinicsAppointments, anxious owners, and a front desk already holding two other things.
A field engineer taking a call at the back of a service van
Trades & field serviceJob enquiries and emergency call-outs, while both hands are already busy.
A business owner taking a call at a desk
Professional servicesReal estate, insurance and brokerage lines where every enquiry is worth chasing.
Implementation

Live in days, not quarters

  1. 01

    We build it around your business

    Your departments, your people, your hours, your services, and the things you never want said to a customer. Written as rules in the system, not as suggestions.

  2. 02

    You keep your number

    Your existing line forwards to us. Nothing changes for anyone who already has your number, and there is no hardware to install.

  3. 03

    Calls reach you the way you want

    Put through to the right phone, or captured as a message by text and email. Every call recorded, transcribed and searchable.

A business owner taking a call at their desk
Two weeks, free, on your own number

See exactly what you are missing

We build your line, run it on your real number for a fortnight, and hand you every call record it produced. If the numbers do not justify it, there is nothing to cancel.

Book a two-week trialHow it connects